Request account deletion

1. Open your profile avatar, choose Profile, and scroll to Delete account.
2. Choose Request account deletion. Read the timing and subscription information.
3. Type DELETE, then choose Submit deletion request. Keep my account closes the confirmation without submitting anything.
4. Wait for Your deletion request is recorded. Reopening Profile shows the pending request; repeating the request does not create another one.

The receipt separately reports whether further AI processing is paused. When verified, AI permission cannot be enabled again while deletion is pending. Active capture termination and erasing provider copies still need verification during fulfillment. If the processing pause is unconfirmed, the human request remains recorded; choose Retry processing pause to retry that step. This does not mean any data has been erased or all account writes have stopped.

This requests deletion of your account and associated personal data. Processing can take up to 30 days, except information that must be retained by law. You receive email confirmation when deletion is complete. The request receipt does not mean the account is already deleted or a paid subscription has already stopped. A cleanup failure or a case needing review remains pending; partial cleanup is not completion. Subscription handling is reviewed during fulfillment; you can review billing through Plan & billing in Settings.

You must be signed in with a verified email. If the app cannot confirm your request, it shows an error and you can try again. You do not need to email support or call to initiate deletion.