Help & Guides / Plans, Billing, Usage & Storage

The trial

  • 14 days, Pro only. The trial is attached only when you start a brand-new Pro checkout for yourself. Pro w/ AI Employee never trials, upgrading an existing subscription in-app never trials, and taking over your own plan from a team that was covering you (Get your own plan) bills from day one.
  • Pro w/ AI Employee never trials, and the app footer says so ("Pro includes a 14-day free trial. AI Employee bills from day one.").
  • A trial is only ever created at first checkout. If someone already has a subscription and upgrades in-app, no trial is applied.
  • During the trial the plan works in full and Plan & billing shows a "Trial: N days left" badge. The Change Plan screen shows the shorter "Trial: Nd left".
Plan & billing showing the current plan PRO with a Trial: 10 days left badge
  • myScribe does not send a "your trial is ending" email. Stripe fires the 3-days-out event and the app only writes a log line. Whatever reminder the customer gets comes from Stripe itself, not from myScribe.
  • A card is collected at checkout, so the trial converts to a paid subscription automatically unless cancelled.