Plans, Billing, Usage & Storage

Quick orientation: where any of this lives in the app: There is no dedicated "Billing" page URL. Everything is a modal layered over the app. Desktop and mobile show the same screens; the plan badge is the one…
The plans that actually exist: Open Plan & billing → Change Plan to compare the offers available to your account. The plan cards show current prices, included seats, recording minutes…
Yearly billing: You can also select Yearly on the public pricing page before pressing Get Started - Yearly. Plans without a yearly offer retain their monthly price.
The trial: 14 days, Pro only. The trial is attached only when you start a brand-new Pro checkout for yourself. Pro w/ AI Employee never trials, upgrading an existing…
Upgrading, downgrading and cancelling: All three are driven by the buttons on the plan cards in the Plan & billing modal. The button label is chosen from the plan's rank relative to yours…
Seats and team coverage: If you change to a plan with fewer included seats than your current team uses, review Keep your team covered. It shows the additional monthly seat cost.…
What "pay as you go" actually means: Three things can actually stop you rather than bill you: the Free plan's 60 recording minutes, live voice once your included minutes are spent, and the…
Recording minutes and overage: Every completed transcription is billed on how much audio it actually contains, not how long the tab was open. A recording that sat paused for hours bills…
The AI token pool, Pro chat turns, and voice minutes: Included turns cost nothing. Past 200, what happens depends on whether there is a card on file: with one, Pro keeps answering and each turn bills at cost…
Storage: limits, what happens when full, aging and post-cancellation purge: If the org is over its storage pool and has no active subscription, then starting a recording, joining a meeting with the bot, or importing a file pops…
What else each plan includes: The "Your AI" section in Settings only appears for AI Employee, and the server independently rejects API-key, MCP and shortcut-import calls from anyone…
Reading the "Usage & cost this month" panel: The Plan & billing modal shows up to five tiles plus a total. On the Free plan you see Recording minutes, Storage and Photos. The Recording minutes tile…
Save my library and respond to a cleanup notice: This export includes your own stored media and library data. Shared content belonging to other people and externally hosted media are excluded. Source…